EB
Earl B
1 reviews | Active since Feb 2015
09 Jun 2015, 09:06
bad Serive
On Sunday 07 June 2015 my wife , daughter and I went for lunch at the new Spur . our waitress was not fami**** with the menu , my food arrived five minutes after the meals. My steak was wars but the veggies were cold . My wife then had to seek assistance form another waiter and I waited another five minutes for my veggies to be warmed . <br> Timing between orders was horrific , food was cold and I was disappointed in our choice of lunch venue .Worst of all , when paying our bill , the waitress could not wait to view the bill to see what tip she received !
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Spur Steak Ranches's replyOfficial
10 Jun 2015, 10:43Hello Bowers01,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer care
Best regards,
Spur Steak Ranches's reply10 Jun 2015, 10:43
Official
Hello Bowers01,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer care
Best regards,