1 reviews | Active since Aug 2015
Bad Quality food
Last night, 13/09/2015 I ordered spur from the take away section of Spur for the first time.<br> <br> I have semi regularly (once a month or so) bought from spur, either from hatfiled or brooklyn. This is because I consider Spur, as a restaurant, a childhood treat.<br> <br> However, this may stop. <br> <br> Last night I ordered Nachos and a milkshake for my girlfriend and I. A few minutes into eating she felt nauseous, and a few minutes later so did I.<br> <br> A few minutes later (about 10 minutes), I found myself vomiting profusely, and today my stomach still feels very fragile. It is not that I am not accustomed to that particular meal, or I had anything else that led to me feeling sick. <br> <br> Both my girlfriend and I are still feeling awful and it is definitely due to the food eaten from Hatfiled Spur.
Thanks for taking the time to review the Illinois Spur. We are very sorry to hear about the bad experience you say you had at the branch and the fact that you and your girlfriend fell ill afterwards. We do take food quality very seriously and have very high food preparation policies. This being said, we would appreciate the opportunity to investigate the matter further at store level, but would need a bit more information from you. Our Customer Care team will make contact with your shortly to get more information. We will then notify the owner/operator who will investigate the matter and get back to you to offer feedback. Thanks again for taking the time to bring this matter to our attention.
Kind regards
Nicole Lewis
Customer Care
Thanks for taking the time to review the Illinois Spur. We are very sorry to hear about the bad experience you say you had at the branch and the fact that you and your girlfriend fell ill afterwards. We do take food quality very seriously and have very high food preparation policies. This being said, we would appreciate the opportunity to investigate the matter further at store level, but would need a bit more information from you. Our Customer Care team will make contact with your shortly to get more information. We will then notify the owner/operator who will investigate the matter and get back to you to offer feedback. Thanks again for taking the time to bring this matter to our attention.
Kind regards
Nicole Lewis
Customer Care