1 reviews | Active since Nov 2013

06 May 2016, 16:15

Bad Food

I took my 7 year old cousin and three friends to Spur Vangate Mall yesterday for her birthday. The four children each had a kids beef burger meal for lunch. By the time they ate half of their burgers two out of the four ran to the toilet one by one due to runny tummies. I didn't think anything of it at the time but got suspicious when their mothers all complained about spending half the night in the toilet with their poor children. Spur turned a joyful day out for the kids into a terrible experience.

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Replies (2)
Spur Steak Ranches
Spur Steak Ranches's reply10 May 2016, 13:17
Official

Hi Tauhirah,

Thank you for letting us know about your visit to Golden Feather Spur with your cousins. We will definitely share your feedback with the owner/operator of this Spur so that they can investigate these allegations. Please bear in mind that food poisoning is not an instantaneous afflication and in some instances the "germ" can lay dormant in the stomach for up to 72 days before it is activated.

Once internally addressed, we will be in touch to offer feedback.

Kind regards

Bev Cornwell - Customer Care Manager

's update13 May 2016, 07:44
Reviewer Update

Thank you for the update. The children live in different homes in different area's, the only thing they had in common was spending the afternoon with me @ spur. I received an email from C Dietrich yesterday @ 11:57am advising that he had tried calling me and requeated a contact number, I had no missed calls on my phone at the time. I received a missed call from a 011 number at 2pm yesterday, I rep**** to his email asking whether it was him that tried calling me and I haven't heard from him yet.