RP
Rhea P

1 reviews | Active since Jan 2016

04 Jan 2016, 12:59

bad food

Good day. I would like to express my disappointment when I visited your restaurant yesterday. I ordered a simple bacon, avo and chicken salad. And most of the ingredients were not in the salad and the chicken looked and tasted like it was cooked last week. The restaurant was not busy so there was no excuse for messing up a simple dish that is my spur favourite. I come often to ur restaurant and every time the quality seems to be getting worse. It's almost like ur attitude is that because of location u will get business anyway so let's give ur clients ****py food. Ur branch is really becoming the worst in food and my extended family shares my view. Do something about ur chef...

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply08 Jan 2016, 12:21
Official
Hello RheaParduman,

Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly

Kind regards
Nicole Lewis
Customer Care