LV
LeoN V
1 reviews | Active since Oct 2015
16 Oct 2015, 13:58
Bad Food
I took my daughter for her birthday.I waited long for my drinks and when the spicy beef strips came it was a bowl of sous with almost no meat and 3 little pieces of dry bread. I ordered medium to rear cheddar melt steak. It was half done and my chips were raw. My mother had a rump with baked potato witch was cold and potato was also raw. Every time i go to a Middelburg Spur they disappoint me. I spent R800 for bad food and service. I will rather go to another restaurant next time.
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Spur Steak Ranches's replyOfficial
19 Oct 2015, 14:12Hello LeonViana,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service are a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service are a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply19 Oct 2015, 14:12
Official
Hello LeonViana,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service are a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service are a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards. The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Nicole Lewis
Customer Care