Bad burger

My boyfriend and I visited this spur for the first time after it had relocated from the ridge, shallcross.. and seeing as its the only halaal spur near us we decided to have the monday burger special, my boyfriend ordered a chicken burger and I ordered a beef, when they bring our meals my burger was actually a very spicy mutton burger that burned my tongue! They then rectified it by bringing me a beef burger which wasn't even a 160 gram pure ground beef patti, it was like a regular processed patti that you would buy from a local butcher, I could tell the difference between this patti and the one I would usually eat at any other spur... And this was definitely not a pure beef patti, as for my boyfriends chicken burger! It looked like a burger you would find in a kiddies meal, it was barely covering his bun, and it was underdone, I was very disappointed because spur is a restaurant that is suppose to provide good quality food not use cheap ingredients to clone a meal, that we pay lots of money for may I add, the staff are friendly! But the food sucks!