AW
Adriaan W
1 reviews | Active since Apr 2010
29 Jan 2015, 16:21
Bad bad bad Place to support
Me and my husband went out to eat at the Copper Canyon Spur, Kafubu Mall , Ndola, well I will never but never recommend anyone to support this spur,in the first place the sauces on the table expired in Feb 2014, the crumbed mushrooms we have order was off and had a bad smell, we send it back and no one appologised or come to explain to us, when we received the bill we were charge for the rotten food that we did not eat.The rest of the food was cold and the service suck, not once was the table visited to find out if we are happy and can they bring us more beverages or something, manager was nowhere to be seen.This was on Saturday the 24 Jan 2015
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Spur Steak Ranches's replyOfficial
30 Jan 2015, 09:37Hello ADRIAAN12,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service we provide to customers is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service we provide to customers is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Spur Steak Ranches's reply30 Jan 2015, 09:37
Official
Hello ADRIAAN12,
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service we provide to customers is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care
Thank you for informing us of your recent experience. We extend our regret for any inconvenience and frustration you may have encountered. The quality of our meals and service we provide to customers is a top priority to us and we value customer feedback on any aspect that may detract for our normal high standards The details of your complaint will be forwarded to the store for investigation and be assured that feedback will be shared with you shortly.
Kind regards
Customer Care