1 reviews | Active since Oct 2012
Bad attitude/not helpful
Went to Spur on Sunday 10 May for Mothersday breakfast and although it was extremely busy and the service a bit slow we understood this and did not make anything of it. When I went to pay however the cashiers attitude was not what I was expecting. Firstly when I gave her my debit card to swipe I gave my Spur Family card together as I have points on the card. She swiped my debit card and only when she gave me my receipt I saw that the points was not deducted. I immediately asked the Cashier and she said in a very harsh manner that she is not able to see who has got points and who not and there is nothing she can do regarding this now. I asked her why do you think I gave you the family card together with the debit card and she just said : for swiping it and started doing something else and talking to the waiter that was standing at the door. I waited for her to answer me but she just ignored me. Very rude and definitely not good customer service. Will definately think twice of standing in a ques outside, wait long for service/food AND to top it of get bad attitude from a cashier and then rather go somewhere else.
Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.
Please accept our apologies for any inconvenience this may have caused.
Kind regards
Customer Care
Thank you for sharing your experience with us! We will be sure to investigate this incident and be in touch with you to offer feedback.
Please accept our apologies for any inconvenience this may have caused.
Kind regards
Customer Care
