Bad attitude from all staff

We've decided to order food from the Copper Canyon Spur on Sunday night. After ordering the lady phoned and told is that they don't have stock of the lamb chops, so we substitute the lamb chops. The store send a SMS to tell what time my food will arrive half an hour later we still didn't received anything or phone call. So I phoned the store to find out where the food is and they told me that the driver has already left. About 5 min later the driver send me a please call me and not even 2 mins later another one. So ive phoned the driver just to be greeted with a rude attitude. Telling me I must come out he can't see us. So my husband went out to saw the driver where we stayed. Upon greeting the driver our food was cold so the driver told my husband "I'm telling you its not cold and that you must pay me" so my husband told him that he can take his food back because of his bad attitude. We've tried to phone the branch to lay a complaint but the branch did not answer the phone. So my husband suggests we go to the restaurant and eat there. Before we left a cashier phoned and asked why did we sent back the order, even before I could finished explaining the cashier asked if he can warm our food and send it back, so I told him that if I wages our warm to be warm up I could have done so in my microwave. So the cashier dropped the phone. After another 15 mins someone else phoned me again pressure it was another cashier or wait or, asking hat happened not apologising just asking if the manager can come and drop off the food, why didn't the manager phoned if he so badly wanted to save the deal? After another 20 mins someone phoned me, halfway through our conversation he also dropped the phone. I've never experienced such bad service from a Spur let alone theory one we've ever received good service from. I wil never support Spur anywhere again as all Spur groups standard has fall. They really need to work on your customer service