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nirisha M

1 reviews | Active since May 2015

01 Jan 2016, 17:13

BAD ATTITUDE BY WAITRESS AND MANAGER

ON MONDAY THE 28 DECEMBER I WENT INTO THE SPUR BRANCH AND ASKED ONE OF THE WAITERS ON DUTY THE PRICE OF THE SPECIAL ON THE BURGERS AND WAS TOLD THEY DONT KNOW AND THEY GAVE ME A MENU AND WAS TOLD TO GO LOOK AT THE PRICE MYSELF.I TRIED TO REASON AND ASK FOR ASSISTNCE ONLY TO BE TOLD GO LOOOK AT THE PRICES IN THE MENU.I PROCEEDED TO SPEAK TO THE MANAGER DEE WHO IADVSED OF THE BAD ATTITUDE OF HER WATERESS AND ASKED HER ABOUT THE PRICES AND WAS TOLD NO YOU MUST GO LOOK AT THE PRICE YOURSELF.HOW CAN YOU HAVE SPECLAS AND SELL IT IF PEOPLE DONT HAVE KNOWLEDGE OF THE PRICE,NOBODY TAKES RESPONSIBILTY AND HAVE A DONT CARE ATTITUDE.ALL THET COULD AHVE DONE WAS LOOK AND ADVISE AS WE ALWAYS USE SPUR BUT NOW IM SO ****ED OFF WITH THE ATTITUDE OF THE EMPLOYEES

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Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply05 Jan 2016, 17:56
Official
Hello nirisham,

Thank you for taking the time to share your recent visit to Daytona Spur with us. We are alarmed to read of the manner in which you were treated and will be sure to investigate these allegations with the owner/operator.

We apologise if you feel that you were treated incorrectly and assure you that once internally addressed, we will be in touch to offer feedback.

Thank you once again,

Kind regards
Bev Cornwell
Customer Care Manager