MF
Madelein F

1 reviews | Active since Jul 2015

12 Jul 2015, 10:22

Bad attitude and BAD service!!!!

Me and my husband always enjoy eating at Spur. No matter which town - this is always our first choice of restaurant. The food and service are always very good.<br> <br> After visiting the Comanche Spur in Mokopane few times, Spur is no longer our first choice. Every time we decide to give the Comanche Spur another chance, we get disappointed all over again.<br> <br> The first time we went there, my Beef Schnitzel was burnt underneath and my husband's Buffalo wings was also burnt. While we were eating the burnt food, the one manager (Marietjie) asked us to please move our chairs a bit forward, so she can paint the wall behind us??? I mean, just wait until we are gone at least, or do it after hours.<br> <br> The next time we went there, the same manager was busy training new waiters rite next to us. They were so laud, that we had to move to another table to hear each other talking. We had a waiter with very, very bad body odour that day. He even leaned over my plate of food to get my empty glass and he smelled so bad. Afterwards, we went tot the counter tot pay for the meal. The waiter at the cash register asked us who was our waiter and my husband rep**** \the smelly one". """

0
Replies (1)
Spur Steak Ranches
Spur Steak Ranches's reply13 Jul 2015, 11:59
Official
Hello MFourie1,

Thank you for sharing your experiences with us and for alerting us to some of the issues you feel disappointed about. We will definitely share your complaint with the owner/operator who will be in touch with you shortly to provide feedback. Please accept our apologies any inconvenience or frustration this may have caused.

Kind regards
Nicole Lewis
Customer Care