Avoid Grey Owl Spur at ALL costs

Monday. Spur is empty, should tell you something. No feedback is also feedback. Waiter and manager was called to order a starter, order a main-meal, order drinks and ask when the food is coming. 15 minutes for an additional burger with less than 20 guests in a restaurant. The burger was started only once I came to the kitchen. Hopefully the CCTV at this Spur works, because the staff don't. The manager is nowhere to be seen and when I could no longer wait for a bill they beg me to pay only for my drinks because that is what the manager measures. Please look after your staff, train your people, and service your customers. Franchise 101<br> Otherwise Spur, close this franchise please. My child will not see that spur ever. Maybe other franchises, but this was a typical example of what happens when *********** staff run a franchise. Mr Owner, please WAKE UP! You will not see us again.<br>