1 reviews | Active since Apr 2015
At Spur Alzu if you want food - you wait!!
<p>Worst service ever!! 35 minutes for 2 toasted sandwiches that were not even being made until i had to remind them after 25 Minutes. Dorris who was the lady at the cash register said to me "yes you wait.. if you want food you wait, sometimes 40 minutes" Apparently they had to defrost bacon for our bacon and cheese sandwiches. Thats the last time Spur Alzu will be getting support from us!! 2 orders after us had left before us with burgers and wings... all we ordered was a sandwich.. maybe if we didnt wanted toasted it would have been faster!!! Horrible Horrible!!</p>
Hi Davina,
Thank you for taking the time to share with us your frustration at Appaloosa Spur recently. Thirty-five minutes is an excessive amount of time to wait for a toasted sandwich and we apologise to you for any inconvenience caused.
Please allow us to address your complaint with the owner/operator of this Spur so that we are in a better position to provide feedback.
Kind regards
Bev Cornwell
Customer Care Manager
Hi Davina,
Thank you for taking the time to share with us your frustration at Appaloosa Spur recently. Thirty-five minutes is an excessive amount of time to wait for a toasted sandwich and we apologise to you for any inconvenience caused.
Please allow us to address your complaint with the owner/operator of this Spur so that we are in a better position to provide feedback.
Kind regards
Bev Cornwell
Customer Care Manager