CW
Carl W
1 reviews | Active since Aug 2012
31 Jul 2015, 14:18
Are 5 chips on your plate ok!?!
I attended Mexico Spur at Canal Walk Cape Town on Sunday past.<br> <br> Ordered Cheddar melt burger and chips. something I have ordered for more than 10 years.<br> <br> The price has gone up over the last 10 years. No problem.<br> <br> Why when my plate arrived was there approximately 8 chips and about of fried onions which could fit onto a table s****?<br> <br>
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Spur Steak Ranches's replyOfficial
04 Aug 2015, 09:27Hello ablefable99,
We were experiencing technical difficulties and could not respond timeously, please accept our apologies for the delay.
Thank you for taking the time to share your experience at Mexico Spur with us. We are concerned to read about the portion size of the chips and onion rings you say you received. Please give us some time to investigate with the owner/operator. Once internally addressed, we will be in touch with you to provide feedback. Please accept our apology for any inconvenience caused and be assured that all customer comments are important to us.
Kind regards
Nicole Lewis
Customer Care
We were experiencing technical difficulties and could not respond timeously, please accept our apologies for the delay.
Thank you for taking the time to share your experience at Mexico Spur with us. We are concerned to read about the portion size of the chips and onion rings you say you received. Please give us some time to investigate with the owner/operator. Once internally addressed, we will be in touch with you to provide feedback. Please accept our apology for any inconvenience caused and be assured that all customer comments are important to us.
Kind regards
Nicole Lewis
Customer Care
Spur Steak Ranches's reply04 Aug 2015, 09:27
Official
Hello ablefable99,
We were experiencing technical difficulties and could not respond timeously, please accept our apologies for the delay.
Thank you for taking the time to share your experience at Mexico Spur with us. We are concerned to read about the portion size of the chips and onion rings you say you received. Please give us some time to investigate with the owner/operator. Once internally addressed, we will be in touch with you to provide feedback. Please accept our apology for any inconvenience caused and be assured that all customer comments are important to us.
Kind regards
Nicole Lewis
Customer Care
We were experiencing technical difficulties and could not respond timeously, please accept our apologies for the delay.
Thank you for taking the time to share your experience at Mexico Spur with us. We are concerned to read about the portion size of the chips and onion rings you say you received. Please give us some time to investigate with the owner/operator. Once internally addressed, we will be in touch with you to provide feedback. Please accept our apology for any inconvenience caused and be assured that all customer comments are important to us.
Kind regards
Nicole Lewis
Customer Care