1 reviews | Active since Mar 2015
Another bad Spur encounter
What is happening to Spur? On Friday night we visited Spur in Brackenfell. My word...horror! How can a manager allow this. At the door we were greeted by a young man, wearing a vest!!!!! Reeking of sweat with his underarms exposed. What happened to food hygiene and in this case common sense. He smelled so bad the entire reception area STANK! I felt sick to my stomach. Apparently Spur has chosen to ignore all food safety regulations. This man also had a long mullet haircut to fit the vest and overall appearance. <br> In addition the toilet doors were broken and cannot lock. No toilet paper and occupied by staff. The dirty toilets blended well with the stink in reception. We ordered 2 children's meals. They were served on steaming hot plates. The waitress couldn't touch it herself. Kids burnt their fingers and were agitated as the food stayed hot due to the hot plates.<br> 2 months ago I lodged a complaint on the Spur website about another bad experience at Spur N1 city. I was NEVER contacted. There we had dirty cups and a burnt breakfast. <br> When a company wants to increase their rates as Spur does, perhaps they can consider basic food hygiene and value for money!
Thank you for alerting us to your visit to Navaho Spur and for raising your concerns around hygiene standards in store. We will most certainly address this with the owner/operator of this Spur as hygiene standards are of paramount importance at all times.
We will provide feedback shortly as all comments are important to us.
Thank you once again.
Kind regards
Customer care
Thank you for alerting us to your visit to Navaho Spur and for raising your concerns around hygiene standards in store. We will most certainly address this with the owner/operator of this Spur as hygiene standards are of paramount importance at all times.
We will provide feedback shortly as all comments are important to us.
Thank you once again.
Kind regards
Customer care
