SL
Shameema L
1 reviews | Active since Feb 2016
27 Feb 2016, 21:44
86 that dish
Waiter and manager ill mannered , after ordering beef snitzel which had no taste would not recommned that for a dog. The staff did not want to listen to criticism and was so rude and wanted to get us out of the store. Did not want to replace the dish with another one of my choosing . R129 for that dish ridiculous.
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Replies (1)
Spur Steak Ranches's replyOfficial
01 Mar 2016, 14:20Hello Shameema731,
Thank you for letting us know about your visit to Eagle Eye Spur. We are so disappointed to read that the staff did not want to resolve your food issue whilst you were in-store.
Constructive feedback should always be welcomed as it helps us to improve upon our service and meals. Please allow us to address your complaint with the owner/operator who will be in touch with you shortly.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for letting us know about your visit to Eagle Eye Spur. We are so disappointed to read that the staff did not want to resolve your food issue whilst you were in-store.
Constructive feedback should always be welcomed as it helps us to improve upon our service and meals. Please allow us to address your complaint with the owner/operator who will be in touch with you shortly.
Kind regards
Bev Cornwell
Customer Care Manager
Spur Steak Ranches's reply01 Mar 2016, 14:20
Official
Hello Shameema731,
Thank you for letting us know about your visit to Eagle Eye Spur. We are so disappointed to read that the staff did not want to resolve your food issue whilst you were in-store.
Constructive feedback should always be welcomed as it helps us to improve upon our service and meals. Please allow us to address your complaint with the owner/operator who will be in touch with you shortly.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for letting us know about your visit to Eagle Eye Spur. We are so disappointed to read that the staff did not want to resolve your food issue whilst you were in-store.
Constructive feedback should always be welcomed as it helps us to improve upon our service and meals. Please allow us to address your complaint with the owner/operator who will be in touch with you shortly.
Kind regards
Bev Cornwell
Customer Care Manager