nM
nomzamo M
1 reviews | Active since Oct 2013
30 Jan 2016, 09:55
30min waiting time
I arrived at spur zewenchact in kuilsriver cape town at 9:10 only served at 9:46 . Waiters are just up and down nobody botheres to ask anything. I do not see myself ever coming back here. Its the nearest spur to my house but the service is the poorest. There was no apology for the long wait nothing. I mean who runs a business like that. This has just ruined my entire morning
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Spur Steak Ranches's replyOfficial
03 Feb 2016, 09:11Hello zazampaka,
Thank you for sharing your frustration with us. Saturday mornings (especially after pay day) are usually very busy with many Spurs running a queue. However, it is preferable that management (or a host/hostess) keep you informed of the waiting time and welcome you to the restaurant.
Please allow us to address your concerns with the owner/operator who will be in touch with you shortly.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your frustration with us. Saturday mornings (especially after pay day) are usually very busy with many Spurs running a queue. However, it is preferable that management (or a host/hostess) keep you informed of the waiting time and welcome you to the restaurant.
Please allow us to address your concerns with the owner/operator who will be in touch with you shortly.
Kind regards
Bev Cornwell
Customer Care Manager
Spur Steak Ranches's reply03 Feb 2016, 09:11
Official
Hello zazampaka,
Thank you for sharing your frustration with us. Saturday mornings (especially after pay day) are usually very busy with many Spurs running a queue. However, it is preferable that management (or a host/hostess) keep you informed of the waiting time and welcome you to the restaurant.
Please allow us to address your concerns with the owner/operator who will be in touch with you shortly.
Kind regards
Bev Cornwell
Customer Care Manager
Thank you for sharing your frustration with us. Saturday mornings (especially after pay day) are usually very busy with many Spurs running a queue. However, it is preferable that management (or a host/hostess) keep you informed of the waiting time and welcome you to the restaurant.
Please allow us to address your concerns with the owner/operator who will be in touch with you shortly.
Kind regards
Bev Cornwell
Customer Care Manager