Appalling Service and sales

<p>I have been trying to get uncapped wireless in my area. Sprintnet were able to offer this service, so I arranged for them to come around and complete the site survey. Since I had 3 days off I asked if they could come in that time. I spoke to Rolizta Luiters and she told me not to worry, they will call me before they pitch up.</p> <p> </p> <p>On the third day (Thursday morning) and still no visit, I emailed Rolizta again. She called me and they had to reschedule for the Saturday as there were Tower issues in my area. I overheard a burly man in the background say they can come Friday morning. She advised she will call me by 10am to let me know they are coming. </p> <p> </p> <p>The Friday passed and no call, the Saturday came and went and still no form of contact.</p> <p> </p> <p>Sadly I do not have any days off for a while. This sadly is extremely poor customer service and a loss of a customer. I expected an email saying they cannot come as arranged, a call or an SMS, but clearly expanding their Clientele does not seem important to them.</p> <p> </p> <p>I am truly disappointed</p>