Where is our payouts

Hi kristy I wish I read this review before hand. My friend played a few days ago and loaded R200 and won over R20000. , 00 he is now struggling to get a payout as well they keep giving him the run around. I wish everyone was aware of your comments we all that enjoy gambling have obviously turned to online gambling due to the pandemic and feel safer at home. Is springbok casino really a ********** casino is the gaming board doing something about this **********.