SN
Siphesihle N
1 reviews | Active since Aug 2026
26 Aug 2026, 09:54
****MERS
****mers, made me pay a partial amount of R1050 yesterday because I was making an arrangement that I won't be able to pay R2117 this morning. I paid, you acknowledged the payment and still went on to take my money this morning. Meaning I paid you TWICE!!!!!!!
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Spring Loans's replyOfficial
26 Aug 2026, 11:56We sincerely apologise for the inconvenience and frustration caused by the duplicate payment. We understand your concern, especially as you had already made an arrangement with us and paid the agreed partial amount of R1,050.We have reviewed the matter and can confirm that the duplicate payment will be actioned for a refund. Our team will process this accordingly and provide you with an update once the refund has been initiated.We apologise for the error and any inconvenience this may have caused. Thank you for bringing this to our attention.
Spring Loans Support Team
Spring Loans Support Team
Spring Loans's reply26 Aug 2026, 11:56
Official
We sincerely apologise for the inconvenience and frustration caused by the duplicate payment. We understand your concern, especially as you had already made an arrangement with us and paid the agreed partial amount of R1,050.We have reviewed the matter and can confirm that the duplicate payment will be actioned for a refund. Our team will process this accordingly and provide you with an update once the refund has been initiated.We apologise for the error and any inconvenience this may have caused. Thank you for bringing this to our attention.
Spring Loans Support Team
Spring Loans Support Team