GH
Georgine H

1 reviews | Active since Sept 2022

16 Sept 2022, 10:13

No loan only a full credit history report

My husband was one of the victim's of spot a loan. At first they promise you that you have a good credit exept for the debt review. I did not read the reviews because they are on radio and have a very big office in PE. We talked to a lady that sugar coat everthing and said that the loan is 99% ours. All that we have to do is pay the R700. Also explained that is for their service that is their only income. So yes everything seems legit. So we paid on Friday. Monday morning first thing we got a call. A Man was speaking did not get his name . He welcome my husband and told him they are sending his files to the first loaner. Yea it give us hope. Finanely no ****. O boy was we wrong. Everyday exactly the same time we received the same sms that said that we are declined all that is different is that they sai that they will sent it to the second , third lender. You can clearly see that it is a computer thet is sending the msg and not a person. And i bet you everyone is getting the same text. Yes i read now that when all 5 is declined that they sent you a statement of why. I already know why i am under debt rewiev and yes i dont have the finace to get out of it. So why on earth will i pay R700 to hear exactly that. Please dont be like us Their promise you everything untill you pay them and that is a shame because of the fact that they are on radio and have a big ofiice. I never read of anyone that got a loan only that you paid to get a full report of your crdit history

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Replies (1)
Spotaloan.co.za
Spotaloan.co.za's reply19 Sept 2022, 09:20
Official
Good morning Georgine. I'm sorry that you feel this way. We do not and can not guarantee anyone a loan. When we get your credit score we go on your ID number and what the bureau gives us. Your pre-approval is based on all the information provided - we receive no documents beforehand. Once a client has paid and all documents have been received we then submit it to the several loan providers who then will go into depth on your profile - the final decision is theirs not ours. You will receive an sms daily and usually at the same time because our ladies in the processing department work on time processes and all tasks must be done at a certain time before they can submit again. Once there is a total decline a credit report is pulled to ascertain why you were declined and then we can see what caused the loan to decline. Regards "Spot A Loan Team"