KS
Karabo S
1 reviews | Active since Oct 2016
16 Aug 2023, 16:15
Deceiving Company
I am shocked. Marlein Grobler phoned me today to say that I qualify for a loan and I should pay R650. And then she follows up after an hour to check if you have made payment. After the second call, I became suspicious and went to google reviews about this company. I am shocked to say the least. Luckily, i researched before paying them! Its really disappointing that they **** people. I mean why would one pay a fee before securing a loan. It's sounded fishy from the call when they mentioned an upfront fee. Disgusted at what people do to people who are really in need in these trying times.
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Spotaloan.co.za's replyOfficial
17 Aug 2023, 09:19Good morning Karabo. I am sorry that you feel this way but I can assure you that we aren't a ****. The fee is not to secure a loan - it is for our services. We are a loan originating business, we submit our clients to 5 independent loan providers to assist with finding them a loan. The fee is to cover all costs involved during this process as well as a consultation with our Fix UR Credit department who assist in helping clients that were declined to see what stopped them from getting a loan. Our sales team is very dedicated in assisting clients. If you have any other concerns please don't hesitate to contact us. Regards from the Spot A Loan team
Spotaloan.co.za's reply17 Aug 2023, 09:19
Official
Good morning Karabo. I am sorry that you feel this way but I can assure you that we aren't a ****. The fee is not to secure a loan - it is for our services. We are a loan originating business, we submit our clients to 5 independent loan providers to assist with finding them a loan. The fee is to cover all costs involved during this process as well as a consultation with our Fix UR Credit department who assist in helping clients that were declined to see what stopped them from getting a loan. Our sales team is very dedicated in assisting clients. If you have any other concerns please don't hesitate to contact us. Regards from the Spot A Loan team