Worst quality ever

<p>I bought a pair of Lacoste shoes from the Spitz store at Festival Mall in Kempton park in July 2016.</p> <p>Two months later, the metallic Lacoste logos on the sides of the shoes started showing signs of rust and the leather started to peel off- mind you I had only worn the shoe about 4 times. I then took the shoes as well as the receipt back to the store and was assured that the matter would be resolved. The lady who helped me took pictures of the shoes and said she would mail them to their head office and would contact me with feedback.</p> <p>About 3 days later, I received the promised feedback and the lady advised the regional quality manager had said that the rusting of the logo on the shoe and the peeling off of the leather was "normal" and was "not a factory fault and therefore not a quality issue".</p> <p>As I was not satified with this feedback, I contacted their head office myself and was asked to send pictures of the shoes . Long stories short, it turns out that the same quality manager that had given me the ****py feedback, is the at the highest level of escalations as far as quality complaints are concerned. So here I am sitting with a R1800 pair of shoes that I can no longer wear because of it's very cheap, **** appearance!</p> <p>Thanks for nothing Spitz!! No wonder you always get such bad reviews!!</p>