******* and ******s

The process of applying for an account is simple and quick, its the theft and ******* afterwards that grates me. I app**** for an account today that was approved, when i completed the application form i saw that they issue a insurance with the account, which i advised the consultant i'm not interested in, the consultant at the time advised she will fax the application and if approved they will cancel the insurance. on approval i was quoted R30 a month for insurance, we called through to the credit offices to request cancellation, the lady on the phone advised the insurance is compulsory and cannot be cancelled, and the fee of R30 will go of monthly whether there is an outstanding balance on the account or not, secondly there will be a statement fee of R27 per month ( does the store not know about e-mail, then the rate charge is 26% which absolutely ridiculous and you don't have an option of 6 months interest free. If i wanted a life policy or funeral plan i would go to those institutions. all i wanted was a retail account. is this the ploy be this chain store to ***** there customers money. what a sorry excuse for a company