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I had settled my account on the 07-06-2015 and did a letter at the gateway store stating that I want to close the account. I was advised that the store cannot confirm if the account is closed and that they will send through the relevant documents to the head office and they will get back to me confirming that the account is closed.<br> <br> I have still not received any feedback, please advise what is going on with the account?<br>
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Spitz's replyOfficial
17 Jun 2015, 11:40Hello CherneMah,
Thank you for your comments with regards the closure of your account.
As we do not manage our store accounts ourselves any information around your card will need to be addressed with RCS who manage all our accounts.
One of our customer care consultants will call you shortly to assist in addressing your concerns.
Kind regards
Tric Stone
Cunsumer Liaison Manager
Thank you for your comments with regards the closure of your account.
As we do not manage our store accounts ourselves any information around your card will need to be addressed with RCS who manage all our accounts.
One of our customer care consultants will call you shortly to assist in addressing your concerns.
Kind regards
Tric Stone
Cunsumer Liaison Manager
Best regards,
Spitz's reply17 Jun 2015, 11:40
Official
Hello CherneMah,
Thank you for your comments with regards the closure of your account.
As we do not manage our store accounts ourselves any information around your card will need to be addressed with RCS who manage all our accounts.
One of our customer care consultants will call you shortly to assist in addressing your concerns.
Kind regards
Tric Stone
Cunsumer Liaison Manager
Thank you for your comments with regards the closure of your account.
As we do not manage our store accounts ourselves any information around your card will need to be addressed with RCS who manage all our accounts.
One of our customer care consultants will call you shortly to assist in addressing your concerns.
Kind regards
Tric Stone
Cunsumer Liaison Manager
Best regards,