****MERS RCSGROUP SPITZ

Being annoyed is an understatement, Last year 8th October I went to Spitz Gateway, to make a payment and a purchase. To my surprise when I received my monthly statement RCS debited my account twice for the purchase and didn’t credit my account with the payment I made on that day. My worst nightmare began from that day till today, the whole of November I was up and down by Gateway Spitz, the first manager tried to assist but failed. Mind you I must use my petrol to sort out the nonsense that RCS made, I’m saying nonsense because it was never resolved, I kept asking the manager while the issue was an ongoing case, who will be paying for all the faulty interest and adjustments fees that keep showing on my statement????? I was calling every week to follow up with the (second manager who was trying her best to assist because she saw the error as well) Priscilla Spitz Gateway said getting hold of RCS is a mission, I then requested to return the sneakers I bought and pay the balance then close the account with them, she said the Reginal manager said I couldn't if they’ve been used, HHAYBO how many things are returned to the stores nationwide if the customer is unhappy??? In this case, I wanted a way to clear my credit and cut off ties with them seeing that they are a ****. January, Priscila came back and said reaching RCS was a mention and they refused to listen to her and said what reflects on the statement is correct I just need to pay. So, I was left with an account with huge interest and wasn’t refunded my 2000 now they call me nonstop, and they’ve handed me to debt collectors so now they have time but when I was calling, they didn’t want to assist, I guess their mission is to see people in debts, Nxi!!!!!