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NOBUYELELA N

1 reviews | Active since Mar 2014

26 Oct 2015, 15:47

Lacoste turns out to be like a R50 takkie

On the 7th of August 2015 I purchased a Lacoste tekkie at Maponya Mall I only wore it for one month but surpise surprise its started peeling off I then decided to return it , Its when I dealt with Kokesto who was the so called managed I tried to explain my situation to him, he was very unfriendly and unhelpful without even listening to me he tells me I should have read the T&C,s before wearing the shoe to me that imp**** that I am illiterate and that's was the highest form of disrespect as one of your frequent client for a price of more then R1000 one would expect the quality to be on par I am very disappointed .

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Replies (1)
Spitz
Spitz's reply28 Oct 2015, 14:18
Official
Hello NOBUYE53,

Thank you for bringing to our attention the issue you have experienced with a pair of shoes purchased from our Maponya Mall.

The matter will be referred to our Footwear Technologist for assessment.

As soon as we have received the results of this evaluation one of our customer care agents will make contact with you.

Kind regards

Tric Stone
Consumer Liaison Manager