Gross mismanagement at Canal Walk and Cavendish branches

Good day,

I am still waiting to hear from Siya at your Cavendish branch, about the shoes that I ordered on 30 November. No one answers when I call the branch.

I tried to order the same pair of shoes at your Canal Walk branch on 25 November, to be sent to Cavendish. Yayi at Canal Walk took my details and promised to forward the request to Cavendish. But when I went to Cavendish to follow up on the order, it had not been done. It will now be 3 weeks since I filled in the order request at Cavendish with Siya, and it seems that nothing has been done.

Your Spitz branches are being grossly mismanaged and this is very frustrating for your customers.

Will someone please look into this so I can get the shoes that I ordered?