Consultant ****

On the 14th of December 2018 , I my Spitz account was hacked and i managed to pick it up , I then Quickly called Spitz Customer Service and i was told that yes the was someone trying to take out a loan with my account online and , then the lady on the other end advised that she is calling their risk team and i was placed on hold and after a while i was told that my account has been blocked and i must go into any Spitz store and have a new card done as the one i have has now been deemed null and void . Now today 17 January 2019 , i received a statement dated 13 January 2019 via email it clearly states that i owe them money of which i did not use nor go and redo a new card.