TM
Themba M
1 reviews | Active since Aug 2015
05 Oct 2015, 10:20
BADDD ATTITUDE
I WENT TO THE STORE TO CLOSE MY ACCOUNT,I WAS ASSISTED BY ELTON WHAT A GENTLEMEN BUT WHILE HE WAS ASSISTING ME RAYMOND SAID THAT HE WAS WASTING HIS TIME THIS GOT ME WORKED UP AS I AM A CUSTOMER SO HOW IS WASTING HIS TIME?I HAVE DECIDED THAT I WILL NEVER EVER BUY ANYTHING FROM ANY SPITZ STORE,THE ONLY REASON FOR CLOSING THE ACCOUNT WAS BECAUSE I NOW HAVE THE RCS CARD THAT YOU CAN USE IN OVER 200 STORES,I DONT LIKE THE WAY RAYMOND TREATED ME.
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Spitz's replyOfficial
05 Oct 2015, 11:48Hello tsmabasa,
Thank you for notifying us of your recent experience in one of our stores and please accept our apologies for any inconvenience this may have caused.
One of our customer care agents will call you shortly to assist in resolving the matter for you as soon as possible and will address the matter with the store in question.
Kind regards
Tric stone
Consumer Liaison Manager
Thank you for notifying us of your recent experience in one of our stores and please accept our apologies for any inconvenience this may have caused.
One of our customer care agents will call you shortly to assist in resolving the matter for you as soon as possible and will address the matter with the store in question.
Kind regards
Tric stone
Consumer Liaison Manager
Best regards,
Spitz's reply05 Oct 2015, 11:48
Official
Hello tsmabasa,
Thank you for notifying us of your recent experience in one of our stores and please accept our apologies for any inconvenience this may have caused.
One of our customer care agents will call you shortly to assist in resolving the matter for you as soon as possible and will address the matter with the store in question.
Kind regards
Tric stone
Consumer Liaison Manager
Thank you for notifying us of your recent experience in one of our stores and please accept our apologies for any inconvenience this may have caused.
One of our customer care agents will call you shortly to assist in resolving the matter for you as soon as possible and will address the matter with the store in question.
Kind regards
Tric stone
Consumer Liaison Manager
Best regards,