Bad Service

<p>I bought a shoe for my wedding on the 17th of Dec 2016. The shoe was unbearable to wear i coundnt finsh my reception celebration waering the shoe. the show was uncomfortable i then decided to wear the same shoe thinking that it will be better on a different function same pain and uncomforability was the factor again. i decided to take back to the store for an exchange(Spitz Hemingways Mall). i was told they cant exchange the cause i had fitted it. but the shoe that i received had problems and i paid my own hard earned money R2200 for a shoe i could not use. I called the call centre and they promise to get back to me. I am still yet to receive a call from them. Mind this was my wedding day and i had spent about R2000 and Spitz treats me like a ********. The shoe is faulty and i told them that i dont want money but change the shoe to comfortable one. The service and treatment from Spitz is bad. i have bought more 3 pairs of shoes in that store. I will never buy at Spitz again if they continue to treat me like this. i ended buying another shoe from a different store because i am waiting on them to come back to me. its taking forever.</p> <p>Disgusted as this point. Can i please get assist National Consumer office number and lay a complaint. this is uncalled for to be treated like *******.</p>