CM
Charlotte M

1 reviews | Active since Apr 2015

29 Jan 2016, 18:40

Always out of stock with shoe sprays.

I bought purple Lacoste sneakers at Spitz Southgate Mall around June last year and they did not have a purple spray when I bought them, I bought the shampoo only. Ever since then when I go and ask, there and at other branches there is always no purple spray. I went there today, still out of stock! Most of your sneakers and shoes have purple colours, why sell something and not have the products to take care of that product? It doesn't make sense. I am fed up, this is very pathetic service from such an expensive shop!!

0
Replies (1)
Spitz
Spitz's reply01 Feb 2016, 09:02
Official
Hello Mountains,

Thank you for your feedback with regards your attempts to find the shoe care you are looking for and please accept our apologies for the problem you have experienced.
One of our customer care agents will call you shortly to see how we can assist you with your requirements.

kind regards
Tric stone
Customer Liaison Manager