MM
Malose M
1 reviews | Active since Oct 2014
11 Mar 2015, 12:10
Account settled
Last year in 2014 my account was owing R2,656. I received an email in December stating that if I settle the account within 30 days they will give me 50% discount. I didn't waste time in 10 days I settled my account. To my surprise, I went to SPITZ after 2 and half months to check the status of my account and they told me that my account is owing R1,700 and couple of rands. Can this be sorted out urgently because is affecting my credit score. When I go to SPITZ they take from pillar to post. Your assistance will be highly appreciated.
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Spitz's replyOfficial
11 Mar 2015, 12:36Hello joe.malose@,
Thank you for informing us of the issue you have with your account.
Unfortunately all our accounts are managed by RCS so the matter will need to be taken up directly with them.
One of our customer care operators will make contact with you shortly to assist you in resolving the matter with RCS
kind regards
Tric Stone
Consumer Liaison Manager
Thank you for informing us of the issue you have with your account.
Unfortunately all our accounts are managed by RCS so the matter will need to be taken up directly with them.
One of our customer care operators will make contact with you shortly to assist you in resolving the matter with RCS
kind regards
Tric Stone
Consumer Liaison Manager
Best regards,
Spitz's reply11 Mar 2015, 12:36
Official
Hello joe.malose@,
Thank you for informing us of the issue you have with your account.
Unfortunately all our accounts are managed by RCS so the matter will need to be taken up directly with them.
One of our customer care operators will make contact with you shortly to assist you in resolving the matter with RCS
kind regards
Tric Stone
Consumer Liaison Manager
Thank you for informing us of the issue you have with your account.
Unfortunately all our accounts are managed by RCS so the matter will need to be taken up directly with them.
One of our customer care operators will make contact with you shortly to assist you in resolving the matter with RCS
kind regards
Tric Stone
Consumer Liaison Manager
Best regards,