Thank you Ben for caring about my parcel

I sent a parcel to a very remote area and it got lost. Very long story short, my overnight parcel took almost 2 weeks to be delivered. I honestly believe it would never have made it to the recipient if it weren't for Ben's help. He tracked the parcel, located it, arranged for it to be delivered to the destination and kept me informed the entire time. He would phone me first thing in the morning and give me updates. He was friendly and never lost his patience when he hear my voice! Thank you Ben for your assistance.