Still Waiting

<p>My parcel TC ********** 38ZA is still stuck from the 08/08/2016 at JHBNET Hub. There is no real effort in helping me to receive my parcel. I called your customer care but was put on hold for a long time. Even emailed but no response to date. As paying customer I have rights. Your speedy delivery would be appreciated and not the empty responses with numbers and emails aren't helping at all. I would just like a status update</p>