Shocking client service

<p>I ordered a parcel from Loot.co.za and chose the Express Post Office Counter delivery service to receive it the next day. They use Speed Services Couriers for their deliveries, and when the tracking number didn't pick up online throughout the entire next day when I tried to track its delivery progress, I eventually phoned Speed Services' so-called "customer helpline". I was told in a rather abrupt and unprofessional mmanner to check the next today (today). </p> <p>When calling them again today, I couldn't get a straight answer out of the Speed Services staff member that I had the misfortune to have answer my call, and when I kept trying to press her for an answer to try and clarify my confusion as to where this parcel currently is, she eventually just hung up the phone on me! What kind of pathetic client service is that?!!</p>