Poor service

Items were couriered from hammanskraal to Onverwatch they said 24hrs...clearly you dont know the main objective of a courier. <br> <br> 24hrs has passed and I still have to be calling you and asking about my goods..FYI<br> <br> Couriers are used because of emergency reasons..Monday is almost a 100hrs away..**** service provider<br> <br> I want my refund NOW