Pathetic would imply that there is something to rate....

The name implies you should be doing one of the 3 things, at least: Speed, Service, Couriers. Well, apparently not. A parcel which should have taken 2 days, took 16 days. The website tracking doesn't work, nor does sending an email or SMS, as indicated on the website. After 21 min, someone answered the phone call, which actually surprised me. This lady was friendly and for her alone, I give one star (apart from the fact that you can't give zero stars). If I have to ever deal with Slow Lack-of-Services Hope-to-deliver or the absolutely useless and inapt SA Post Office. The quicker these 2 entities die and disappear the better.