Pathetic service

I paid R160 for overnight delivery. Its more than a week later and still no trace of my parcel!

15/06/2020 Shipped With this reference number, your order has been shipped via Speed Services. Speed Services: TC***ZA

Shipping Method SpeedServices (Overnight - Counter to Counter)

I doubt that I will get a refund, but I can guarantee you that I will never ever make use of them again.