Package not being delivered!

I was speaking to a lady at the head office call center trying to track my parcel. She placed me on hold to check the parcel, I heard a phone ringing in the background and she answered it, and the very shortly after that h disconnected me, I had to hold again, and after a while she came back to me.<br> <br> The parcel was supposed to arrive 2 days ago, and I am still waiting!!!<br> Very very bad service and I will never ever use speed services again! It is absolutely ridicules, anything government operated is run into the ground! Next time I will pay more to ensure I get my parcel through a privately owned courier company as the SA National Post services are pathetic! Typical should have known, its like everything else!