1 reviews | Active since Sept 2010
I have tried repeatedly contacting your call center regarding a parcel that was sent through your overnight service 4 days ago, however these numerous attempts have been met with arrogant staff members who click their tongues, transfer you around from person to person or just blatantly ignore you.<br> I even had one of your staff members laugh at the fact that her superior didn't want to take the call!<br> <br> I have paid triple the amount of sending a parcel through the post office, in order to receive \SPEED SERVICES\" yet it's been 4 days and my parcel is still at JHB Hub, and when I question why, I get told that it's because you out of printing paper!!!!!<br> <br> This is an example of gross service delivery failure, you were happy to take my payment, yet cannot provide me with the service I have paid for!<br> I would like a full refund of my money paid, and I want my Parcel back IMMEDIATELY!!!<br> <br> If somebody in this awful company could actually call me to arrange this, it would be great. Worst service i have received in my life!!"
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