lost my phone

<p><br />Chat conversation start</p> <p> </p> <p>22 JULY 10:30<br />Hi I'm sinazo Tshisela ,I have a problem ,I posted my phone at post office on the 12 /04/2017 from Cape Town to Johannesburg using overnight and I was suppose to get my phone the following day ,when I went to the post office in jhb to pick it up they said my phone is stil in jhb post office and I was in glenvista post office where i was suppose to receive it from ,I went to jhb post office same day ,they said it's in glenvista postoffice ,when we went back to glenvista</p> <div> <div class="_4tdt _ua0"> <div class="_ua2"> <div class="_4tdv"> <div class="_5wd4 _1nc6"> <div class="_h8t"> <div id="js_i42" class="_5wd9 direction_ltr" data-tooltip-content="22 July 10:30" data-hover="tooltip" data-tooltip-position="right"> <div class="_5wde _n4o"> <div class="_5w1r _3_om _5wdf"> <div class="_4gx_"> <div class="_d97"><span class="_5yl5">we went back to glenvista it was already closed and the following day was going to be a holiday then the long Weeknd I called they said I can only pick it up on Tuesday after the long Weeknd which is on the 18 /04/2017 ,when I got to glenvista postoffice to pick it up the box was empty they took my phone from the box and left only my pouch and the bank card and sealed the box again .luckly I opend my p****l infornt of the branch manager and told him everything,he then gave me the claim form to fill in .abd faxed it back to the speed service ,he told me they wil get back to me ,my phone was an iPhone6s and they haven't got back to me since today ,everyday I call speed service and they don't pick up ,if they do I'm always told that they are offline ...this is my track number TA ********** 43ZA I'm so disappointed in the company and I have tried everything,please I need your help Thank you Sinazo</span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="_4tdt _ua1"> <div class="_ua2"> <div class="_4tdv"> <div class="_5wd4 _1nc7 _2_-t"> <div class="_h8t"> <div class="_5wd9 direction_ltr"> <div class="_5wde _n4o"> <div class="_5w1r _3_om _5wdf"> <div class="_4gx_"> <div class="_d97"><span class="_5yl5"> </span></div> </div> </div> </div> <div class="_3e7u _16ys _n4o " data-testid="attachment_root"> <div class="_3_om _3cpq"> <div class="_49or _310t clearfix"> <div class="_ohe lfloat"> </div> <div class=""> <div class="_42ef"> <div class="__6j"> <div class="__6k"> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>