DO NOT CALL YOURSELF SPEED

I have been send a international waybill of speed service at De Aar post office on 23-06-2015,they said it will take 6-8 working days,that' s all right,i paid,just a page of doucument,it spend me R700 something,then i wait.until last week friday,i went to Post office to find out it's arrived or not,they told me the parcel sended on25-06-2015 by JOHANNESBURG speed service,they can not tracking when the parcel out of South Africa,then i starded to call the call centre,then the bad dream just came. The speed service call centre always took me more than 20min to reach,they told me they have to request the information by international department,i left the detail for them,until today,nobody come back to me,i also called yesterday and today,each every call tooks me more the 20min but can not reach,is that speed service call centre nobody working?that number just suck people's money,cause every sencond you call ,you have to pay the telkom,no matter you reached or not. and i spended R700 someting for this service?i don't even know where is my parcel. speed service,you should shut down,don't call yourself speed. call spend.