1 reviews | Active since May 2017

14 Dec 2022, 15:10

Terrible Service at Spectacle Warehouse

I am writing this review of the terrible service my wife, Sumaya Engelbrecht received at Spectacle Warehouse in Edward Street Bellville. She has now complained 3 times over a mistake for her contact lenses. Do you actually have qualified optometrists that work there?? She has already paid for the contact lenses and this has inconvenienced her since she runs her own business. Please sort this out today !!

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Replies (2)
Spectacle Warehouse
Spectacle Warehouse's reply14 Dec 2022, 16:07
Official
Good day. Thank you for bringing this under our attention. We have notified the Branch manager, Eurian. He will be in contact with you asap. Kind Regards Spectacle Wearhouse Team
Spectacle Warehouse
Spectacle Warehouse's reply14 Dec 2022, 17:07
Official
Good day. Thank you for giving us the opportunity to set things straight. 
We have seen Mrs. Engelbrecht at 15:15 today. We have sorted out the contact lenses. She could see at distance and near and left the practice happy. We do apologize for any inconvenience caused. Kind Regards Spectacle Warehouse Team.