1 reviews | Active since Apr 2013
A pleasure to deal with
My spectacles developed ring marks right in my field of vision. I took them to Spectacle Warehouse and was so grateful to be assisted by the friendliest and most helpful staff. There was a problem with the anti-glare layer and they said they would replace my lenses free of charge.<br> The person who helped me (I'm sorry I didn't get his name) treated me with the utmost respect. He promised to keep me updated with the progress. They had a problem with their lens cutter due to load-shedding and phoned me saying it would take a little longer. <br> When I went to collect my glasses, I was greeted by name and offered a refreshment. Not only did they ensure my glasses were perfect but they threw in a new glasses case and cleaning cloth.<br> I've been a customer of theirs for years and their professional service has only improved over time.<br> <br> Thank you and well done :)
Rita
I am glad to hear that we managed to meet your expectations and even exceed them. We do focus on getting the little things right and it is good to know that we are getting it right.
It is a pity that you do not remember the name of the staff member that helped you as I would have liked to have personally thanked him.
We look forward to helping you in the future.
Rita
I am glad to hear that we managed to meet your expectations and even exceed them. We do focus on getting the little things right and it is good to know that we are getting it right.
It is a pity that you do not remember the name of the staff member that helped you as I would have liked to have personally thanked him.
We look forward to helping you in the future.
