Spectacle Hut
Claimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Spectacle Hut
Claimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Oct '25 - Sep '26
Frequently Asked Questions About Spectacle Hut
How is Spectacle Hut rated on Hellopeter?
Hellopeter has tracked Spectacle Hut across 5 reviews. Spectacle Hut hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Spectacle Hut? Write a review to help others decide.
Recent reviews (1)
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Pamela K
1 reviews | Active since Feb 2026
19 Feb 2026, 11:19
Outstanding Spectacles and Poor Communication – Spectacle Hut
Worst experience ever.I took my son for an eye test at Spectacle Hut on 30 January. To date, I have still not received his spectacles. I have had to call the store repeatedly for updates, as there has been no proactive communication from their side. Each time I call, I am told that the lab takes two weeks to deliver, even though the lab is located in Polokwane. This explanation has not been clear or reassuring. It is extremely frustrating as my son requires his glasses for daily activities, and this delay has caused significant inconvenience. As a customer, I expect clear communication and reasonable turnaround times, especially when dealing with a child’s vision. I request urgent clarification on when the spectacles will be ready for collection and an explanation for the delay. I trust that management will address this matter promptly.
Helpful (0)
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Pamela K
1 reviews | Active since Feb 2026
19 Feb 2026, 11:19
Outstanding Spectacles and Poor Communication – Spectacle Hut
Worst experience ever.I took my son for an eye test at Spectacle Hut on 30 January. To date, I have still not received his spectacles. I have had to call the store repeatedly for updates, as there has been no proactive communication from their side. Each time I call, I am told that the lab takes two weeks to deliver, even though the lab is located in Polokwane. This explanation has not been clear or reassuring. It is extremely frustrating as my son requires his glasses for daily activities, and this delay has caused significant inconvenience. As a customer, I expect clear communication and reasonable turnaround times, especially when dealing with a child’s vision. I request urgent clarification on when the spectacles will be ready for collection and an explanation for the delay. I trust that management will address this matter promptly.
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Replies (0)