Poor experience at sparkling car wash irene

Worst service ever at Irene Mall Sparkling Car Wash. After a deep clean, they did not have the correct degreaser for the engine and chassis. They then scratched my bumper, and the staff claimed the damage was already there from a few months back. I will never bring any of my luxury cars back. Today I took my two small cars for a wash at 15:20 and was told they were closed. Earlier, when I asked the staff what time they close, the lady said they take in the last cars at 15:30. When I arrived at 15:20, the wash bay only had one car left to move (not even being washed), and staff were standing around and looking at me. Very poor experience.