Sparkling Auto Care
Claimed Business
|1|5 Reviews (last 12 months)|This business does not respond to reviews
Sparkling Auto Care
Claimed Business
|1
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|5 Reviews
Oct '25 - Sep '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLJ
Lionel J
1 reviews | Active since Jun 2022
7 Jul 2026, 15:11
R700 Later and a Broken Mirror — Zero Accountability
Sparkling Auto Care – Glen Village I visited Sparkling Auto Care on 29 June 2026, spent R700 and 2 hours of my time, and left with my side mirror completely broken off. This is not a scratch or minor damage — my mirror was physically broken off. What followed was 8 days of having to chase them daily for a response, with no accountability and constant avoidance. When they finally responded, they hid behind CCTV footage and staff statements to deny any liability — conveniently placing the blame elsewhere after keeping me waiting for over a week. R700 for a polish, and I drove away with more damage than I came in with. The lack of accountability, the avoidance, and the dismissive response from management are completely unacceptable. I would strongly caution anyone against bringing their vehicle to this establishment. If something goes wrong, do not expect them to take responsibility.
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Lionel J
1 reviews | Active since Jun 2022
7 Jul 2026, 15:11
R700 Later and a Broken Mirror — Zero Accountability
Sparkling Auto Care – Glen Village I visited Sparkling Auto Care on 29 June 2026, spent R700 and 2 hours of my time, and left with my side mirror completely broken off. This is not a scratch or minor damage — my mirror was physically broken off. What followed was 8 days of having to chase them daily for a response, with no accountability and constant avoidance. When they finally responded, they hid behind CCTV footage and staff statements to deny any liability — conveniently placing the blame elsewhere after keeping me waiting for over a week. R700 for a polish, and I drove away with more damage than I came in with. The lack of accountability, the avoidance, and the dismissive response from management are completely unacceptable. I would strongly caution anyone against bringing their vehicle to this establishment. If something goes wrong, do not expect them to take responsibility.
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Andre T
1 reviews | Active since Jan 2026
3 Jan 2026, 16:12
Poor experience at sparkling car wash irene
Worst service ever at Irene Mall Sparkling Car Wash. After a deep clean, they did not have the correct degreaser for the engine and chassis. They then scratched my bumper, and the staff claimed the damage was already there from a few months back. I will never bring any of my luxury cars back. Today I took my two small cars for a wash at 15:20 and was told they were closed. Earlier, when I asked the staff what time they close, the lady said they take in the last cars at 15:30. When I arrived at 15:20, the wash bay only had one car left to move (not even being washed), and staff were standing around and looking at me. Very poor experience.
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Andre T
1 reviews | Active since Jan 2026
3 Jan 2026, 16:12
Poor experience at sparkling car wash irene
Worst service ever at Irene Mall Sparkling Car Wash. After a deep clean, they did not have the correct degreaser for the engine and chassis. They then scratched my bumper, and the staff claimed the damage was already there from a few months back. I will never bring any of my luxury cars back. Today I took my two small cars for a wash at 15:20 and was told they were closed. Earlier, when I asked the staff what time they close, the lady said they take in the last cars at 15:30. When I arrived at 15:20, the wash bay only had one car left to move (not even being washed), and staff were standing around and looking at me. Very poor experience.
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Mondli R
1 reviews | Active since Dec 2015
23 Dec 2025, 08:31
**********
I would like to complain about the ********** service I received at the wonderpark sparkling auto. I brought my car in for a full wash (R120) at 9:20am. I then proceed to go for my morning run which took me about 45 mins to complete. When I arrived back, to my shock my car hadn't even moved into being washed. The manager then asked which one was my car and I followed to tell him. Another 20-30 minutes elapsed and still my car wasn't washed, which then proceed to asking for my car back. The manager was unapologetic about the delay. I wouldn't advise using their services.
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Mondli R
1 reviews | Active since Dec 2015
23 Dec 2025, 08:31
**********
I would like to complain about the ********** service I received at the wonderpark sparkling auto. I brought my car in for a full wash (R120) at 9:20am. I then proceed to go for my morning run which took me about 45 mins to complete. When I arrived back, to my shock my car hadn't even moved into being washed. The manager then asked which one was my car and I followed to tell him. Another 20-30 minutes elapsed and still my car wasn't washed, which then proceed to asking for my car back. The manager was unapologetic about the delay. I wouldn't advise using their services.
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Thercia C
1 reviews | Active since Dec 2025
14 Dec 2025, 13:58
Sparkling Car wash a waste of money
I can't seem to find the Sparkles car wash at Irene village mall on here so I hope the correct person finds this. After trying to give them benefit of doubt after 2 of my vehicles went there for a vallay and got returned still dirty I took my Jeep there today I informed the manager about the past experience and he assured me that this time it wil be done correctly.. long story short. Paying R100 for just an inside clean that is still dirty as hell in side the doors and even by the gear nobs this place will never see one of my vehicles or any of my people's vehicles again. ****iest service ever received.
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Thercia C
1 reviews | Active since Dec 2025
14 Dec 2025, 13:58
Sparkling Car wash a waste of money
I can't seem to find the Sparkles car wash at Irene village mall on here so I hope the correct person finds this. After trying to give them benefit of doubt after 2 of my vehicles went there for a vallay and got returned still dirty I took my Jeep there today I informed the manager about the past experience and he assured me that this time it wil be done correctly.. long story short. Paying R100 for just an inside clean that is still dirty as hell in side the doors and even by the gear nobs this place will never see one of my vehicles or any of my people's vehicles again. ****iest service ever received.
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Anemike S
1 reviews | Active since Dec 2025
9 Dec 2025, 16:57
Theft of personal belongings
Worst car wash ever! I would not recommend them to anyone! Took my car for a wash inside and outside. My husband’s vape fell under the driver’s seat just before we got at the car wash- forgot to take it out before we booked the car for a wash. After they were done with my car (which took literally 2 hours and they didn’t vacuum the mats because the vacuum cleaner didn’t work- already paid for everything!) the vape and a part of my stitch air freshener was missing. (We only realised when we got home) Called the manager/receptionist (I don’t actually know who or what she is there)- firstly, she said that there’s disclaimers everywhere that they don’t take responsibility if clients leave valuable items in their cars, I explained that it was a vape and part of my air freshener, I mean honestly. She then said they will check on the cameras and get back to me. Called again after 3 and a half hours, just to find out that she hasn’t checked the cameras yet and will get back to me before the end of the day. My husband and I arrive at the car wash to speak to the manager. His excuse is that they are unable to check the footage because there’s something wrong with the cameras and also said that his employees throw away vapes all the time and he can’t take responsibility for that. When asked about the top part of my air freshener, he explained that it might’ve broken off and they threw it away! The audacity to even think that you can just “throw away” things in someone else’s car is absolutely absurd!! We were there the entire time, they could’ve just asked. So according to the manager the things were thrown away, but I personally think it was ****** from the car. Do not recommend them at all!! Worst of the worst!!!
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Anemike S
1 reviews | Active since Dec 2025
9 Dec 2025, 16:57
Theft of personal belongings
Worst car wash ever! I would not recommend them to anyone! Took my car for a wash inside and outside. My husband’s vape fell under the driver’s seat just before we got at the car wash- forgot to take it out before we booked the car for a wash. After they were done with my car (which took literally 2 hours and they didn’t vacuum the mats because the vacuum cleaner didn’t work- already paid for everything!) the vape and a part of my stitch air freshener was missing. (We only realised when we got home) Called the manager/receptionist (I don’t actually know who or what she is there)- firstly, she said that there’s disclaimers everywhere that they don’t take responsibility if clients leave valuable items in their cars, I explained that it was a vape and part of my air freshener, I mean honestly. She then said they will check on the cameras and get back to me. Called again after 3 and a half hours, just to find out that she hasn’t checked the cameras yet and will get back to me before the end of the day. My husband and I arrive at the car wash to speak to the manager. His excuse is that they are unable to check the footage because there’s something wrong with the cameras and also said that his employees throw away vapes all the time and he can’t take responsibility for that. When asked about the top part of my air freshener, he explained that it might’ve broken off and they threw it away! The audacity to even think that you can just “throw away” things in someone else’s car is absolutely absurd!! We were there the entire time, they could’ve just asked. So according to the manager the things were thrown away, but I personally think it was ****** from the car. Do not recommend them at all!! Worst of the worst!!!
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