TM
Thulani M
1 reviews | Active since Jan 2025
21 Jan 2025, 11:56
Unhappy Parent
I lost my job and couldn't afford to pay the school fees. So they decide to terminate my the contract without telling me. I arranged to pay back the money owing but I was told to pay the full R38000 plus registration fee, stationary and January school fees. I am strest and my child is supposed to go to Grade 3 but she is sitting at home. I am really disappointed by the treatment.
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Replies (2)
SPARK Schools's replyOfficial
21 Jan 2025, 12:04Hello Thulani, We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
We genuinely appreciate your patience and understanding as we resolve this for you.
SPARK Schools's reply21 Jan 2025, 12:04
Official
Hello Thulani, We truly understand your frustration and are very sorry to hear about your experience. At SPARK Schools, we strive to ensure that both our scholars and parents have a seamless and positive experience. Please know that we take your concerns very seriously and will escalate your query to the accounts department immediately to ensure it is resolved as quickly as possible.
We genuinely appreciate your patience and understanding as we resolve this for you.
We genuinely appreciate your patience and understanding as we resolve this for you.
TM
Thulani M's updateReviewer Update
21 Jan 2025, 13:36Please. It is so heartbreaking to see your child sitting at home while other kids are at school.
TM
Thulani M's update21 Jan 2025, 13:36
Reviewer Update
Please. It is so heartbreaking to see your child sitting at home while other kids are at school.