UNFAIR TREATMENT

On the 22 Dec 2017 I enrolled for grade online for my daughter, I was told Midrand is full and I can only go to Bramley or Kempton Park, on the 4th January 2018 I tried to call the enrolment centre but there line was too busy for about 20 minutes or so. On Friday the 5th January 2018 a consultant who has since been helping me with the enrolment by the name of KAMO called @ exactly 13:58 (I have the record on my phone) to confirm the application, he told me that there is an outstanding document(clinic card),I immediately sent it through to the their email address ********** KAMO then called me again on the 8th January 2018 at 15:05 to confirm that indeed my child is being accepted at Spark Bramley and told me to attend their opening day on Saturday the 13th, I then requested to transfer my child to Midrand if there is an opening in future and assured me that it is possible. On the 13th January 2018 I went to Bramley and to my surprise I was told my child does not appear on the system and there was nothing there could do for me, I was told to wait for Monday to contact the enrolment centre or to check with Spark Midrand, I called Midrand around 10 on Monday but I was told she does not appear on their system as well. I then called the centre again and the lady that was handling my call, told me that the clinic card is still outstanding and promised to investigate the matter and come back to me but she never did. I called again after lunch time and another lady by the name of Jeena(excuse the spelling) answered,I explained my dilemma she then told me the same thing, luckily after speaking to the first lady I immediately forwarded the document but just like the first time I emailed nobody checks the emails, I asked the lady to check the email and she found it, BUT NOW THE PROBLEM IS I AM TOLD THAT THERE IS NO SPACE ANYWHERE FOR MY CHILD,I PAID ON THE 22 DEC 2018 AND FORWARDED ALL THE NEEDED DOCUMENTS BUT BECAUSE OF ONE CONSULTANT'S MISTAKE MY CHILD DOES NOT HAVE A SCHOOL TO GO TO,HOW FARE IS SPARK SCHOOLS,AM WRITTING THIS NOW STILL THERE IS NO ONE WHO HAS BOTHRRED TO COME BACK TO ME,INSTEAD MY CHILD WILL BE PUT ON A WAITING LIST. I AM REALLY DISAPPOINTED AND EXASPERATED BY THE WAY I AM BEING TREADED. I DON'T SEE HOW MY CHILD AND I SHOULD PUNISHED FOR AN EMPLOYEE MISTAKE. I DEMAND THAT MY CHILD BE GIVEN A CHANCE TO SCHOOL AT SPARK SCHOOL AS IT WAS AN AGREEMENT I HAD WITH THE CONSULTANT.